Van Insurance
Existing customers
Amend or renew your policy
If you would like to amend or renew your policy, please call us freephone now on 0800 068 3670 (calls may be recorded and/or monitored).
Alternatively, if you have a general enquiry about your policy, you can email us at nudvan@norwich-union.co.uk.
Make a claim
We know that your van is crucial to your business, so if you've had an accident or claim call us on 0800 096 7011 - our freephone claims lines are open all day, all night, every day of the year.
Call now and one of our expert incident managers will begin to process your claim immediately (calls may be recorded and/or monitored).
Make a complaint
We aim to give you great customer service but sometimes things do go wrong. We've made it easy for you to complain online using our complaint form. You can even send us photos and files to help us understand your issues.
Contact us about another product:
Contact us
To make a claim call 24 hours a day
0800 096 7011
To amend or renew your policy call
0800 068 3670
Monday to Friday 8.00am - 10.00pm
Saturday 8.00am - 6.00pm
Sunday 10.00am - 4.00pm
For our joint protection, telephone calls may be recorded and/or monitored
Product literature
- Van policy booklet (PDF,767KB)
- Van Insurance key facts (PDF,1MB)