Accessibility

Norwich Union are aware that many of our customers have varying needs or a disability which may affect how they may view and access the web.

To Increase the Text Size

  • In Internet Explorer, go to the View menu and select Text Size
  • In Mozilla Firefox, go to the View menu and select Text Size
  • In Opera, go to the File menu, select Preferences then Fonts and then change Minimum font size (pixels)
  • In Safari, go to the View menu and select Make Text Bigger or press the Apple Key and then the plus key
    (Apply Key image then +)

For even more tips on making your browsing experience easier take a look at the excellent BBC My Web My Way site which explains how to set up your computer to make the web more accessible.

Browser Compatibility

This website is regularly tested on the most popular browsers and operating systems. These include screen readers and PDAs (Personal Data Assistants).

Customer feedback is important to us. If you discover a part of our web site that has been difficult to use, please let us know via nudsupport@norwich-union.co.uk

Braille, Large Font, Audio Material

We can send product literature to you in Braille, Large font or Audio. For us to make sure that we send you the correct information we'll need your name, address, which product you're interested in and the format you'd like e.g. Braille.

Send your email through to our Web Help Team at helpdesk@norwich-union.co.uk

Textphone

Norwich Union welcome calls through the TypeTalk service provided by BT. Call 18001, followed by the number you require. You'll then be connected to an operator offering Textphone assistance.

Futher information on this service can be found via www.typetalk.org.